Get Started within 30 secs A few years back, businesses were product-centric, but today, things are way different. A new revolution has taken place in the Customer Journey. The revolution that places ‘The Customer’ at the center of a business. The Customer Success revolution! Everything we do today boils down to one word – ‘Customer’. […]
Sanjana Murali
Get Started within 30 secs A lot has been spoken about customer service. How good customer service can contribute to revenue, how great customer service can differentiate your company. But what makes good customer service? Here’s a personal experience that made me realize what good customer service is. The online ‘love’ story After a successful […]
Nikhil P
Get Started within 30 secs Did you know “Customer Support” and “Customer Success” are not the same, but work together? This infographic shows the difference between Customer Success vs Customer Support. Choose the right process to drive the right goals. Incorporate videos in both. [su_button url=”https://www.hippovideo.io/customersupport.html?utm_source=infographic&utm_medium=blogs&utm_campaign=contentmarketing” target=”blank” style=”flat” background=”#109a3e” size=”8″ wide=”yes” center=”yes” radius=”round”]Looking for […]
Sanjana Murali
Get Started within 30 secs [su_quote cite=”Peter Reuell”]For a long time, we understood our world visually, so maybe language is an add-on[/su_quote] It kills you every time. When a customer cancels your subscription. It rips your heart apart. Why? After all, you had carefully hand held them through the onboarding experience, responded to every query […]
Nikhil P
Customer service is a time consuming, nerve wrecking activity that needs attention and alertness at all and every touch-point.
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