Customer success managers (CSMs) are constantly challenged to provide an exceptional customer experience. One tool that can help nurture strong customer relationships and foster mutual trust is video.
Karthi Mariappan S
Striving for success in the sales game? These sales stories will serve as invaluable lessons for all sales professionals.
Varshini Manikandan
Sales is an ever-changing landscape of challenges, and to stay ahead of the game, you need to keep learning to excel and surpass your competitors. Here are 38 highly-rated sales books that help in expanding your knowledge and brush up your selling skills.
Indu Abraham
As salespeople, we know that the days can get shorter and deadlines tighter, making it difficult to stay on top of all the latest trends sales leaders follow. Sales podcasts are an excellent way to gain knowledge and understanding of the ever-evolving sales landscape.
Thilak
Sales cadences are essential to a successful sales process, period. However, many sales teams don't take it to the next level by personalizing their cadences by adding a human touch.
Indhu Abraham
Hustlers love music! Salespeople are synonymous with hustlers. And each of them will have a variety of lyrics that chronicle his or her experiences in this volatile industry. We call them sales songs. From the adrenaline-filled highs of securing a deal to lamenting after yet another rejection, a life in sales is filled with thrilling […]
Thilak
Creating videos entails more than just looking good and having a polished appearance. While some can be natural from the first take onward, a majority of them are camera shy and find it difficult to be confident while facing the camera. With the growing prevalence of video in today’s businesses, from sales outreach, webinars, to […]
Navin Israni
As an account executive, you’ve spent a good amount of time in conversation with the customer. You’ve also taken them through the product demo, and they are in the mid-stage funnel. Things look to be going well, and then suddenly the lead goes cold. The customer won’t return your calls or respond to your emails; […]
Indhu Abraham
As a sales leader, making a lasting impression on prospects is part of your sales engagement strategy, and sales tools are at the heart of it. Gartner reports that sales engagement platforms are considered the top priority among sales leaders, and 90% of them plan to invest in technologies, a.k.a. “sales engagement tech stack tools,” that help […]
Indhu Abraham
When things start going south, it is the fundamentals we need to get right first — this applies to any given discipline. Basics and fundamentals are the pillars from which great value is derived. With the excess use of sales tech and the introduction of AI in sales, it is common for humans to forget […]
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